Cloud based omnichannel communication and customer engagement platform. It offers a telephony infrastructure web service in the cloud, allowing web developers to integrate phone calls, text messages, and IP voice communications into their web, mobile, and traditional phone applications. Headquartered in San Francisco. Partnered with Google and LiveOps to launch a Chrome-based Call Center in a Box in June 2014.
A deep dive into how developers are deeply ingrained into how Twilio markets itself, prices its product, onboards employees, and thinks about product expansion.