LiveAgent is a helpdesk software for businesses. Through the software, users can transfer emails into customer support tickets; communicate & resolve customer queries on social media channels; receive/route/make phone calls; design & deploy chat satisfaction surveys. Offers a mobile application for both Android and iOS users. It integrates with other third-party software through API. The pricing model is subscription-based. Clients include Orange, Yamaha, BMW, and Huawei.
