Customer communication and retention platform. Intercom allows companies to see and talk to their customers by having live conversations and send targeted messages to website visitors and users of the android and iOS applications. Integrated with Stripe and has multiple plans to observe, engage, and support customers. With built in analytics, users can optimize conversions with A/B testing and message metrics. Major customers include Heroku, Hootsuite, Yahoo, Perfect Audience, Rackspace, and Visually. Brought in former PayPal and Yammer executive Mark Woolway. It caters its services to multiple industries including healthcare, education, finance, etc.