Cloud based platform offering business communication and management solutions. The product portfolio includes Freshdesk for customer support, FreshService for online IT service management, Freshchat an enterprise chat application, FreshSales for sales CRM, Freshrelease for project management, Freshteam for employee recruitment, Freshconnect for enterprise collaboration, etc. It also provides solutions for customer and employee engagement. Some of the clients are Sify, Klarna, Fiverr, Travix, etc.