Aircall enables users to buy local numbers instantly in more than 100 countries which can be managed from a single office. Businesses can use its app to run a virtual customer support team. Notable features include call queuing, time & skill-based call routing, analytics & reporting, and others. Allows companies to manage their agents. There is a slack like interface for managing teams and communications. It works by routing calls over the internet. It integrates with other third-party software such as Salesforce, ZOHO, Slack, and others through API. Its app is available for both Android and iOS users. Offers subscription-based pricing model. Clients include Pipedrive, Expensify, and Hostmaker.